A true pleasure every occurrence I have an interaction with MINI Service of SF. The operation is run efficiently, with clear synergy amongst its operators. I always leave feeling treated beyond today's standard of customer care and, quite frankly, with a smile. The advisers never fail to address my concern correctly the first time, and typically address other issues of which I did not even originally complain. One thing to point out - make an appointment early if you desire a loaner vehicle, as the location has a limited number due to its building size; but this is an expected aspect of living in a metropolis.
We have bought 3 cars from Mini of San Francisco, with 2 different Mini advisors. we love coming to Mini of S.F.
Carlos was fantastic, knowledgeable,kind, efficient and just what we wanted to buy new car. Loved our experience and would give him 11/10¿¿¿
Awesome service - couldn't have asked for a better service
They were very helpful and they had the car we liked.
I had not planned to buy a car that day, but, Birenda was so good I drove out in a new Mini. The entire process was much easier than I could have imagined. Having my car serviced was just as easy. I won't buy a car from anyone other than Mini of San Francisco.
Both sales people Rose and also financing person are awesome.
I can't thank them enough for the quick service. The folks at the SOMA SF location were congenital, efficient, and took the time to clearly explain why any extra procedures that were or were not necessary. I'm ONLY bringing my car to them for service.
I just love these guys. They have taken such good care of me and they understand the meaning of customer service